Privacy Notice

Pedraza Solutions is responsible for the processing described in this notice. The initiative currently operates from Monterrey, Nuevo León, Mexico. Questions and privacy requests may be sent to contact@pedrazasolutions.com.

This notice applies to information submitted through the Pedraza Solutions public website and related contact channels controlled by us.

We collect information that you voluntarily provide and limited technical information required to operate, secure and improve our digital services.

• Identification and contact information, such as your name, email address, company and optional phone number.

• Information included in project inquiries, messages, meeting requests or other communications.

• Technical information such as timestamps, source pages, device or request metadata and security-related identifiers.

• Information associated with an account or paid product if you later subscribe to or use one of our digital services.

We process personal information for legitimate business and operational purposes related to our services.

• Responding to inquiries and evaluating potential projects or business relationships.

• Providing, administering and supporting digital products or professional services.

• Managing accounts, authentication, subscriptions and service-related communications when applicable.

• Protecting our systems, users and infrastructure from misuse, fraud or unauthorized access.

• Maintaining appropriate records and complying with applicable legal obligations.

We may rely on third-party infrastructure, hosting, cloud, payment, communications, security or analytics providers to operate our website and future services.

The specific technology providers used by Pedraza Solutions may change as our systems evolve. Providers may process information only to the extent necessary to perform their services and subject to their applicable contractual and security obligations.

Because our technology providers and potential customers may operate internationally, information may be processed in Mexico, the United States or other jurisdictions in which relevant providers maintain infrastructure.

Where appropriate, we apply administrative and technical safeguards designed to protect personal information during such processing.

We retain personal information only for as long as reasonably necessary for the purposes described in this notice, to maintain legitimate business records or to comply with applicable obligations.

We use measures such as restricted access, encrypted communications, authentication controls and appropriate infrastructure permissions. However, no internet-based system can guarantee absolute security.

Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion or cancellation, or object to certain processing by contacting us at contact@pedrazasolutions.com.

We may request reasonable information to verify your identity before processing a privacy request.

Our website may use essential technologies required for security, language or interface preferences and basic service operation.

If we introduce non-essential analytics, advertising or tracking technologies, we will update this notice and implement any consent mechanisms required by applicable law.

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies and are outside our control.